OHANACAPITAL

Wealth management technology for markets, portfolios, risk, reporting, and financial operations.

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UID CHE-114.729.131 · Strehlgasse 27, 8001 Zürich

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Help Center

Find clear answers, follow product guides, or contact the support team.

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Popular articles

The guides customers use most often.

How account access and verification workGetting startedUnderstanding funding and withdrawal statusesFundingUnderstanding portfolio equity and open P&LTradingMarket orders and limit ordersTradingLeverage and margin basicsTradingSet up two-factor authenticationAccount & securityUnderstanding staking terms and unbondingSavingsTrading risks every new user should understandGetting started

Frequently asked

Quick answers to common account questions.

How long does identity verification take?

A compliance review normally begins after all required documents are submitted. The verification page shows the authoritative status and any requested changes.

How does the funding workflow work?

Open Financial operations from the workspace to follow request, review, reconciliation, notification, and account status information.

How do I protect my account?

Use a unique password and enable TOTP two-factor authentication from Security. Sensitive actions may require an AAL2 verification challenge.

Can I withdraw a fixed deposit early?

The product details page shows whether an early-withdrawal action is available, along with any displayed penalty and resulting amount before confirmation.

Still need assistance?

Support can help with account access, funding, and product questions.

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