Deposit and Withdrawal Statuses

Deposit lifecycle

• Pending: a request is waiting for operator review.
• Review ready: supporting information is available for reconciliation.
• Completed: the account and ledger transition are recorded.
• Rejected or cancelled: the request closes without a balance credit.

Withdrawal lifecycle

• Pending: funds can be held while the request is reviewed.
• Completed: the withdrawal was approved and deducted from the ledger.
• Rejected or cancelled: the hold is released when applicable.

Common reasons for delay

Instruction assignment, missing references or crypto memos, bank or network timing, identity review, source-of-funds questions, reserved balances, open obligations, product restrictions, or inconsistent details can delay processing.